By accepting this Privacy & GDPR Policy, you agree and confirm that English is the official, legally binding language. If any conflicts or discrepancies arise between documentation, information, or communications in English and any other language, the English version will take precedence.
We use cookies on (website link) and associated services (the "Service") in compliance with the General Data Protection Regulation (EU) 679/2016. By accessing or using the Service, you consent to our use of cookies.
The Cookies Policy outlines what cookies are, how we use them, how third-party partners may employ them on the Service, your options regarding cookie preferences, and where to find more information about cookies.
Legal Basis for Processing Personal Data
Under the General Data Protection Regulation (GDPR), Ignis Arc Holdings Limited processes personal data based on the following legal grounds:
- Consent: We will process your personal data where you have provided explicit consent to do so. You have the right to withdraw your consent at any time.
- Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.
- Legal Obligation: We may process your personal data to comply with a legal obligation to which Ignis Arc Holdings Limited is subject.
- Legitimate Interests: Processing is based on our legitimate interests, such as improving our services, provided these interests are not overridden by your rights and freedoms.
Collection of Data
When you complete our online contact form, we may request personal details such as your name and email address. We only collect this information when you provide it voluntarily. It is important that the information you submit is complete, accurate, and up-to-date, and by doing so, you confirm its correctness. While you are not legally required to provide your personal information, failing to do so may affect our ability to contact you.
If you provide the personal details of another individual to Ignis Arc Holdings Limited, you guarantee that you have obtained their explicit written consent to share their information with us and allow its use in line with this policy.
Ignis Arc Holdings Limited may collect information about your activity on our website, including content viewed, session lengths, pages visited, services of interest, your computer’s location, and the IP address used to access the website. Additionally, we may gather or engage third parties to collect and analyze anonymous, statistical, or aggregated data related to your use of the website.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. The specific retention periods vary depending on the nature of the data and the purpose of its collection.
- General Retention Period: Personal data is retained for the duration of your engagement with the Ignis Arc Holdings Limited and for a period afterward as required by applicable law.
- Retention for Legal Compliance: Where required by law, we retain your data for the period necessary to comply with legal obligations or in the event of legal claims.
- Data Minimization: We aim to keep personal data only for as long as it is needed, after which it will either be securely deleted or anonymized
Your Rights
As a data subject, you are entitled to the following rights under the GDPR (where applicable):
- Right to Information: You must be informed by anyone processing your personal data about the type of data collected, its purpose, and any other parties with whom it may be shared.
- Right of Access: You have the right to request and obtain details about the personal data a data controller holds about you.
- Right to Rectification: You may request the correction or update of any inaccurate or incomplete personal data held about you.
- Right to Erasure (Right to be Forgotten): In certain situations, you can request the deletion of your personal data, and the controller is required to comply without undue delay.
- Right to Restrict Processing: Under specific circumstances, you can request that the processing of your personal data be temporarily paused.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another data controller.
- Right to Object: You can object to the processing of your data if it is inconsistent with the original purpose for which it was collected, including cases of profiling, automated decision-making, and direct marketing.
- Rights Related to Automated Decision-Making and Profiling: You have the right not to be subjected to decisions made solely through automated processing, including profiling.
Third-Party Disclosures
We do not sell, rent, or trade your personal data to third parties. However, we may share your personal data with trusted third parties under the following circumstances:
- Service Providers: We may share your personal data with third- party service providers who perform services on our behalf, such as hosting, payment processing, or data analytics. These third parties are contractually obligated to use your data only as necessary to provide the services and are bound by confidentiality agreements.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid legal requests, such as to comply with a subpoena, court order, or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction, provided the recipient agrees to respect your personal data in a manner consistent with this policy.
Contact Ignis Arc Holdings Limited at any time to:
- Confirm whether any of your personal information is held.
- Access any of your personal information and verify its accuracy.
- Correct and update your record with personal data if inaccurate.
- Erase data or cease processing, provided there are no legitimate grounds for retaining it.
Please note that unless instructed otherwise, we retain collected information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We reserve the right to rectify, supplement, or remove incomplete or inaccurate information at our discretion.
If you wish to raise a complaint regarding how we handle your personal information, please contact us directly at ([email protected]) If you are dissatisfied with our response or believe we are collecting or processing your Personal Information not in accordance with laws, you may have the right to submit a complaint to the relevant supervisory data protection authority, as required by law.